Mesabot
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Hospitality

Mesabot

AI restaurant booking system · Always-on receptionist 24/7

24/7

uptime

<2s

pick-up

5

languages

The project

Mesabot

Mesabot is the AI restaurant booking system that turns missed calls into reservations — an AI receptionist for restaurants that answers calls, WhatsApp and messages 24/7 and manages your reservation book end-to-end.

What it does

Built to run in production.

01

Always-on phone agent

Picks up at 2am, in the middle of service, on a Sunday. No more lost calls.

02

Reservation book sync

Plugs into your POS, calendar or our own book — agents never double-book.

03

Multilingual by default

Native Spanish, English, French, Italian and German. The accent your guests deserve.

04

Owner dashboard

Live call transcripts, conversion rates, no-show patterns and revenue lift, in one place.

FAQ

What operators ask before they sign.

Why trust restaurant reservations to an AI agent?

Because the real-world alternative is the missed call. Mesabot has been live in production restaurants from day one — it is not a pilot. ZUI keeps every deployment running side-by-side with the operator's team: if something breaks, a named engineer fixes it, not a ticket queue.

Who is behind Mesabot?

ZUI Technology S.L., a Spanish technology holding of engineers, designers and operators. Every product in the ZUI universe runs in production with real customers and real revenue on the line — we don't ship demos, we ship systems we operate ourselves. Mesabot is one of the core products of the universe, with a dedicated team and its own P&L.

What level of support and SLA does ZUI provide?

Direct access to the team that built the product — not an outsourced call center. Each customer joins a shared channel with the product team. Custom SLA tiers negotiated by volume; named engineers accountable, not ticket queues.

How does Mesabot fit into a long-term partnership with ZUI?

ZUI doesn't sell hours — it sells systems that keep performing year after year. The relationship starts with one product and grows: clients add more pieces of the ZUI universe (CRM, automation, email, infra) as they scale, with one accountable partner across the whole stack. Mesabot is often the entry point — many groups later add CRMRest, Email Suite or Paperclip from the universe.

Is Mesabot serious enough for premium restaurants and groups?

Yes. Mesabot is built for operators where a missed reservation is real lost revenue — fine dining, multi-location groups, hotels with F&B. The product, the people answering on its behalf, and the way ZUI operates the system are all aligned with that standard.

Let's build

One conversation away from a better operation

Step 1 / 50%