Comparison
Mesabot vs Restaurantic
Restaurantic is the flat-fee suite from Gijón (Ticmedia, founded 2017) that owns the "no commissions" search: Básica €69/month, Avanzada €89, Premium €129, verified September 2026 — a reservation book with interactive table plan, Reserve with Google, gift vouchers, events and QR menus behind a demo-gated signup. In 2026 it even piloted Xania, its own AI phone assistant — €96/month on top of any plan, voice only, setup free as a launch promotion — before pulling it from its site. What the suite has never included is WhatsApp: zero mentions of WhatsApp booking anywhere on their sites — the guest-facing channels are your staff, a web form, email and SMS at €0.06 each. Mesabot is the conversational layer: it answers WhatsApp and phone 24/7 in five languages, books straight into your reservation flow and collects the deposit with a payment link inside the same chat, from €89/month flat (Pro with 100 voice minutes at €199; no commission on payments — standard Stripe fees only). Choose Restaurantic when the desk is staffed and you want the mature suite — table plan, vouchers, events — at the lowest published price in Spain. Choose Mesabot when the booking leaks through unanswered calls and chats, and you want the deposit collected inside the conversation that made the sale.
Updated · Sep 13, 2026
Head-to-head
| Mesabot | Restaurantic | |
|---|---|---|
| Pricing model | Flat plans, published: Starter €89/month, Pro €199/month with 100 voice minutes included; Voice Pack for Starter €59/month (150 min). 15-day free trial without card, cancel anytime, and no MesaBot commission on payments — standard Stripe fees only. | Flat monthly fee, zero commissions — Básica €69, Avanzada €89, Premium €129 (verified September 2026). Access is demo-gated: no self-serve checkout or public trial, SMS billed at €0.06 each, VAT not included. |
| Who answers the booking | An AI receptionist that picks up WhatsApp and the phone 24/7 in five languages and books straight into the reservation flow — the mid-service call and the midnight chat become tables, not missed calls. | Your team, from the dashboard: bookings arrive by web form, Reserve with Google and the interactive table plan. Confirmations go out by email and SMS (€0.06/unit) — nothing answers the guest conversationally. |
| The AI channel | Included from Starter: WhatsApp and voice in the same flat plan, operated alongside your team. | None on the product roadmap right now: in 2026 they piloted Xania — their own AI phone assistant, €96/month on top of the booking plan, voice only, WhatsApp absent from the entire product — and then pulled it from their site. The booking flow is back to forms, Reserve with Google and your staff. It shows they saw the same future; it also shows the add-on phone model didn't stick. |
| Deposits & no-shows | The deposit is collected in the same WhatsApp conversation where the booking happens — the signal is the conversation itself, and confirmations stay conversational. | Card guarantee sits in Avanzada (€89/month) — earlier in the ladder than CoverManager, where card capture sits behind add-ons and per-booking commissions — plus reminder emails and SMS; the anti-no-show mechanics are forms and messages your staff sends, not a conversation. |
| Suite depth | Focused: reservation book, POS/KDS sync, reviews and inventory basics — a receptionist layer with a book, not a back-office. | Its strongest card: interactive table plan, gift vouchers, events, satisfaction surveys, QR menus and custom restaurant websites — a mature all-in-one for the room, owned by Ticmedia since 2017. |
| Best for | Restaurants losing covers to unanswered calls and WhatsApps — one room, mid-service chaos, nights where the phone and the chat are the booking channel. | Staffed independents that live in the dashboard — table plan, gift vouchers, events, local press presence in Asturias — and answer every call themselves at the lowest published flat fee. |
Verdict
Same flat-fee religion, different front door. Restaurantic is the honest-value pick of the Spanish "no commissions" market: published prices from €69 and a mature suite (table plan, vouchers, events, QR menus). It even piloted Xania, its own AI phone assistant, in 2026 — evidence the market is converging on conversational booking — before pulling it from its site. The fine print stands: WhatsApp appears nowhere in their product; the guest-facing experience is forms, email and €0.06 SMS. Mesabot is that conversational layer natively: WhatsApp and voice from €89/month flat, deposit collected inside the chat that made the booking. The honest math: if your desk is staffed and you want vouchers, events and the table plan at the lowest published price, Restaurantic is hard to beat. If bookings leak through unanswered calls and chats, that is revenue Mesabot recovers — and the two can coexist: Restaurantic running the room, Mesabot answering the door.
FAQ
What operators ask before they sign.
How much does Restaurantic cost?
Published Spanish pricing (verified September 2026): Básica €69/month, Avanzada €89 and Premium €129 — flat monthly fees with zero commissions, VAT not included, SMS at €0.06 each. Card guarantee starts at Avanzada; gift vouchers and events at Premium. Access is demo-gated: there is no self-serve checkout or public trial.
Does Restaurantic answer calls with AI?
Not anymore. In 2026 they piloted Xania, their own AI phone assistant (confirmed on restaurantic.es in September 2026): Plan START at €96/month on top of the booking plan, voice only, setup free as a launch promotion. As of this re-check, Xania is gone from their site — no AI call answering is offered today. Mesabot includes WhatsApp and voice in plans from €89/month.
Does Restaurantic book reservations over WhatsApp?
No. As of September 2026, neither Restaurantic's suite nor Xania offers a WhatsApp booking channel — WhatsApp appears only as a support/contact button on their sites. Bookings arrive by web form, Reserve with Google and phone; confirmations go by email and SMS. An AI receptionist like Mesabot holds the whole booking inside the guest's WhatsApp, deposit included — sized and worded correctly, an advance reads as professionalism, not distrust.
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