Comparison
Mesabot vs Resmio
Resmio is the German booking system — Hamburg, since 2011 — that calls itself the online reservation leader in Germany, Austria and Switzerland, with Spanish customers and a claim of more than 10,000 restaurants. Its pricing is fully published and verified September 2026: Basic €0/month (digital booking system, notifications, a simple website), Premium €69.90/month or €62.91 billed annually, Ultimate €129.90/month or €116.91 annually — unlimited reservations and zero commission on all of them, with a 12-month minimum contract stated on its own pricing page. The book underneath is real: table organizer, Reserve with Google, email reminders, waitlist, reviews, stats — but the guest books themselves on the widget; deposits are the Señal add-on at €19.90/month on Premium, every manager app and the graphic floor plan cost €19.90/month extra, SMS notifications run €0.09 each, and ordering (4% commission or €149.90/month) and vouchers (6%) are separate revenue lines. Nowhere on its site is there a WhatsApp channel, an AI, or a feature that picks up the phone. Mesabot is the conversational layer Resmio does not sell: an AI receptionist that answers WhatsApp and phone 24/7 in five languages, books straight into your flow and collects the deposit with a payment link inside the chat, from €89/month flat (Pro with 100 voice minutes at €199; Voice Pack €59 for Starter; no MesaBot commission — standard Stripe fees only), cancel anytime. Choose Resmio for the cheapest proven widget in the market when your desk answers its own calls. Choose Mesabot when the booking arrives as a call or a chat that nobody answers.
Updated · Sep 14, 2026
Head-to-head
| Mesabot | Resmio | |
|---|---|---|
| Pricing model | Flat plans, published: Starter €89/month, Pro €199/month with 100 voice minutes included; Voice Pack for Starter €59/month (150 min). 15-day free trial without card, cancel anytime, and no MesaBot commission on payments — standard Stripe fees only. | Published ladder: Basic €0/month (digital booking system, notifications, simple website), Premium €69.90/month — €62.91 billed annually — and Ultimate €129.90 — €116.91 annually — all with unlimited reservations and zero commission, on a 12-month minimum contract. The useful pieces are add-ons: deposit (Señal), Manager and iPad apps and the graphic table plan at €19.90/month each on Premium, SMS at €0.09; Ultimate bundles every add-on. |
| Who answers the booking | An AI receptionist that picks up WhatsApp and the phone 24/7 in five languages and books straight into the reservation flow — the mid-service call and the midnight chat become tables, not missed calls. | The guest serves themselves: the widget on your website, Google and social channels takes bookings 24/7 without anyone picking up — which works while the guest books alone. WhatsApp appears nowhere on the site, there is no AI assistant, and the phone is only mentioned as human support for the restaurant, never as a channel that answers guests. |
| Deposits & no-shows | The deposit is collected in the same WhatsApp conversation where the booking happens — the signal is the conversation itself, and confirmations and reminders stay conversational. | No-show protection is unbundled and paid: the Señal add-on (request and charge deposits) costs €19.90/month and sits on Premium, email reminders are included from Premium, SMS notifications cost €0.09 each, and the Ultimate plan is the only one where deposits and every app come included. |
| Suite depth | Focused: reservation book, POS/KDS sync, reviews and inventory basics — a receptionist layer with a book, not a back-office. | A real booking suite: table organizer, Reserve with Google, waitlist, guest reviews, performance stats, a simple website — plus revenue add-ons Mesabot deliberately does not touch: online ordering at 4% commission (or a €149.90/month flat rate), voucher sales at 6%, staff scheduling on Ultimate. |
| Scale & proof | A young product operated by ZUI alongside your team; it publishes pilot data (March 2026 case study) instead of a logo wall. | A veteran German SaaS — since 2011, self-described leader in Germany, Austria and Switzerland with 10,000+ restaurants, GDPR-compliant EU servers, free setup, migration and support, and a 30-day trial without payment details. DACH-first: the Spanish presence is real but thinner than its German base. |
| Best for | Restaurants losing covers to unanswered calls and WhatsApps — one room, mid-service chaos, nights where the phone and the chat are the booking channel. | Budget-first independents who want a proven widget with a €0 entry and EU hosting, can live with a 12-month commitment, and have a desk that answers its own phone — because the widget only books guests who book themselves. |
Verdict
The cheapest proven entry, and an honest widget. Resmio's ladder starts at €0 (Basic) and reaches €129.90 (Ultimate, every add-on included) with unlimited reservations and zero commission — but on a 12-month minimum contract, and the pieces that fight no-shows are unbundled: deposits €19.90/month on Premium, manager apps and the graphic floor plan €19.90/month each, SMS €0.09. It is a DACH veteran (since 2011, 10,000+ restaurants, EU servers, free setup and migration, 30-day trial without card) with a genuinely broad suite that even spans online ordering and vouchers. What it never does is converse: zero WhatsApp, zero AI, zero call answering — the widget books the guest who books themselves, and the phone rings. Mesabot is the layer Resmio does not sell: WhatsApp and voice answered 24/7 in five languages, deposit collected with a payment link inside the conversation that made the booking, from €89/month flat and cancel anytime. The honest math: Resmio Premium plus the deposit add-on is €89.80/month — a euro above Mesabot Starter — with a 12-month lock-in where Mesabot cancels anytime; Resmio wins the entry price (€0 is €0) and the breadth, Mesabot wins every booking that arrives as a call or a chat. And they coexist: Resmio running the widget and the book, Mesabot answering the door.
FAQ
What operators ask before they sign.
How much does Resmio cost?
Published pricing, verified September 2026 on resmio.com/es/precios: Basic €0/month (digital booking system, notifications, a simple website), Premium €69.90/month or €62.91 billed annually, Ultimate €129.90/month or €116.91 annually — unlimited reservations and zero commission on every tier, on a 12-month minimum contract. On top: the deposit add-on (Señal) €19.90/month, Manager and iPad apps and the graphic table plan €19.90/month each (all included on Ultimate), SMS notifications €0.09 each, online ordering at 4% commission or €149.90/month, voucher sales at 6%. Setup, migration, support and a 30-day trial without payment details are free.
Does Resmio answer WhatsApp or the phone with AI?
Not as of September 2026. Resmio's site names WhatsApp zero times and artificial intelligence zero times: bookings arrive through the self-service widget on your website, Google and social channels — available 24/7, but only for guests who book themselves. The phone appears solely as human support for the restaurant (phone, email and live chat). An AI receptionist like Mesabot answers WhatsApp and calls 24/7 in five languages and writes the booking into your flow.
Which is cheaper, Resmio or Mesabot?
At the entry, Resmio: Basic is €0 and Premium is €69.90 against Mesabot's €89 Starter — and a free plan is a free plan if your volume fits a widget book. But the tier that actually answers the no-show problem is Premium plus the Señal deposit add-on: €89.80/month on a 12-month minimum contract, versus Mesabot Starter at €89 flat, cancel anytime, with the conversational layer (WhatsApp and voice, 24/7) and the deposit collected in the chat included. Compare what each price answers: Resmio gives you a broad suite where guests book themselves; Mesabot gives you an agent that books them when they call or write.
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