Comparison
Mesabot vs Restoo
Restoo is the veteran reservation book from Madrid (Team Interactive, 2016): Mini €39/month, Pro €79, Premium €149, Gold €249 — verified September 2026 — with zero commissions, no lock-in, an exportable guest database and a support phone staffed 10-22h behind a 14-day trial. It is the cheapest published entry point in the Spanish flat-fee market, and its homepage claims no-shows cut by up to 98%. Read the comparator closely, though: the features that actually kill no-shows — deposits and automatic reconfirmation — start at Premium (€149), Reserve with Google and the Instagram/Facebook booking buttons are +€15/month each on top of any plan, the call identifier in Pro identifies the caller but never answers, and WhatsApp appears only as a support channel and a way to share a booking — "inteligencia artificial" has zero mentions on their site. Mesabot is the conversational layer: an AI receptionist that answers WhatsApp and phone 24/7 in five languages, books into your reservation flow and collects the deposit with a payment link inside the same chat, from €89/month flat (Pro with 100 voice minutes at €199; no MesaBot commission — standard Stripe fees only). Choose Restoo when the desk is staffed and budget comes first — €39 gets you a real book. Choose Mesabot when bookings leak through unanswered calls and chats and you want the deposit collected inside the conversation that made the sale.
Updated · Sep 13, 2026
Head-to-head
| Mesabot | Restoo | |
|---|---|---|
| Pricing model | Flat plans, published: Starter €89/month, Pro €199/month with 100 voice minutes included; Voice Pack for Starter €59/month (150 min). 15-day free trial without card, cancel anytime, and no MesaBot commission on payments — standard Stripe fees only. | Flat monthly fee, zero commissions — Mini €39, Pro €79 (their best-seller), Premium €149, Gold €249, VAT not included (verified September 2026). Add-ons bill inside the plan: Restoo Call +€10/month at every tier, Reserve with Google +€15, Instagram/Facebook booking buttons +€15. |
| Who answers the booking | An AI receptionist that picks up WhatsApp and the phone 24/7 in five languages and books straight into the reservation flow — the mid-service call and the midnight chat become tables, not missed calls. | Your team, from the digital book: bookings arrive through the web widget, the mobile app and (for +€15/month) Google or social buttons. The Pro call identifier shows who is calling; nobody or nothing picks up for you. Restoo Call (+€10/month) adds human phone coverage, not AI. |
| Deposits & no-shows | The deposit is collected in the same WhatsApp conversation where the booking happens — the signal is the conversation itself, and confirmations and reminders stay conversational. | The 98% no-show reduction sits with deposits and automatic reconfirmation in Premium (€149) — reconfirmation goes by email or SMS, never WhatsApp. At the €39-79 entry tiers, reminders are manual work. |
| Suite depth | Focused: reservation book, POS/KDS sync, reviews and inventory basics — a receptionist layer with a book, not a back-office. | Its strongest card: a mature 2016 book with waitlist, walk-ins, smart table assignment, gift vouchers and an online experience store, cross-selling between venues, campaigns and — on Gold (€249) — an account manager, annual training and API access. |
| Scale & proof | A young product operated by ZUI alongside your team; it publishes pilot data (March 2026 case study) instead of a logo wall. | Twenty years of brand (founded 2016, Team Interactive S.L., Madrid) with "more than 2,000 clients in 15 countries" on the homepage, testimonials from Wasabi, Sodexo and Grupo Marport, and a support phone staffed 10-22h. |
| Best for | Restaurants losing covers to unanswered calls and WhatsApps — one room, mid-service chaos, nights where the phone and the chat are the booking channel. | Budget-first independents with a staffed front desk: the €39 book is the lowest published entry in the Spanish flat-fee market, and Gold (€249) buys human phone coverage and an account manager instead of software. |
Verdict
The cheapest door in the room, and a human-sized one. Restoo is the honest veteran: published prices from €39, no lock-in, an exportable database and support humans on the phone from 10 to 22 — at €39/month it is the lowest published entry in the Spanish flat-fee market, and its Gold tier buys you people (account manager, Restoo Call) rather than software. But its own plan comparator maps the gaps: deposits and automatic reconfirmation wait for Premium (€149), Google and social booking buttons are +€15/month each, the call identifier identifies instead of answering, and WhatsApp is a support channel — "inteligencia artificial" appears nowhere on their site. Mesabot is that missing layer natively: WhatsApp and voice answered 24/7 from €89/month flat, deposit collected inside the chat that made the booking. The honest math: a staffed desk on a tight budget gets real value from Restoo's €39 book. If bookings leak through unanswered calls and chats, that is revenue neither the identifier nor the €10/month human call center recovers — and the two can coexist: Restoo running the book, Mesabot answering the door.
FAQ
What operators ask before they sign.
How much does Restoo cost?
Published Spanish pricing (verified September 2026): Mini €39/month, Pro €79, Premium €149 and Gold €249 — VAT not included, flat fees with zero per-booking commission and no minimum term. Watch the add-ons: Restoo Call (human phone coverage) is +€10/month at every tier, and Reserve with Google plus the Instagram/Facebook booking buttons are +€15/month each. Deposits and automatic reconfirmation start at Premium (€149). A 14-day free trial is available.
Does Restoo answer WhatsApp or the phone with AI?
No, as of September 2026. WhatsApp appears on its site only as a support/contact channel and a way to share an existing booking — not as a booking channel — and "inteligencia artificial" has zero mentions across its homepage and pricing page. The Pro plan's call identifier shows who is calling but does not answer; Restoo Call (+€10/month) routes calls to human operators. An AI receptionist like Mesabot answers both channels 24/7 and books inside the conversation.
Which is cheaper: Restoo or Mesabot?
On the sticker, Restoo: its Mini plan at €39/month undercuts Mesabot's €89 Starter — though that tier has no deposits, no automatic reconfirmation and no conversational channel. Building the equivalent of Mesabot on Restoo means Premium €149 for deposits and reconfirmation plus €15 for the Google button — and the booking still depends on your staff answering. Compare the tier that actually covers your leak, not the entry price.
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